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Patient Concierge Specialist

Company: VirtualVocations
Location: Grand Prairie
Posted on: November 9, 2024

Job Description:

A company is looking for a Patient Concierge Specialist to drive patient engagement and support administrative tasks in a remote setting.



Key Responsibilities

Field inbound communications from prospective and established patients, assisting with inquiries and appointment scheduling
Maintain accurate patient charts, verifying insurance and ensuring a seamless virtual care delivery process
Provide administrative support throughout the patient journey and coordinate with other departments as needed


Required Qualifications

1 - 3+ years in a full-time, patient-facing role in a healthcare setting, with call center experience preferred
Experience with patient accounts in a healthcare setting
Knowledge of electronic health record systems
Spanish-speaking preferred
Eligibility to work in the United States without visa assistance

Keywords: VirtualVocations, Grand Prairie , Patient Concierge Specialist, Hospitality & Tourism , Grand Prairie, Texas

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