Key Account Manager

Company: United Site Services
Location: Grand Prairie
Posted on: October 9, 2024

Job Description:

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Key Account Manager (KAM) manages business development activities for the company driving sales activities and acquiring new business from key accounts and customers. This position is responsible for retaining top customers and nurturing those key relationships. The Key Account Manager will understand customer needs and cross-sell additional product and service offerings that will be valuable to the customer. Certain KAMs who will specialize in the government sector will have responsibilities and focus on opportunities that include city and county departments, school districts, parks & recreation departments and more.

Essential Functions

• Seek opportunities for higher-level sales assets & responsible for relationships at the highest level regionally (Regional Commercial Construction and Sector Focused)
• Create and implement a strategy for meeting sales performance targets
• Leverage market data and analytics to define effective value propositions
• Work closely with Sales VP and Director of Sales to create regional/area strategy for Key Account identification
• Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion
• Identify key projects and opportunities in the region/area from key accounts and work with Territory Account Managers to pursue and close
• Build the business within the region/area using a variety of sales techniques
• Mentor and coach Territory Account Managers throughout selling process
• Maintain a comprehensive knowledge of all USS products and services
• Produce quotes and orders and document sales activities and leveraging business intelligence through Salesforce
• Attend relevant industry events and conferences to build business
• Perform other duties as assigned
• KAMs assigned to the Government sector are also required to meet the following essential functions of the role:
• Maintain a deep understanding of government purchasing requirements and compliance mandates
• Work closely with the Legal department when dealing with government contracts to ensure compliance
• Work closely with GM/Sales VP and Director of Sales to create market strategy for Government Account and opportunity identification
• Identify key projects and opportunities in the market from government departments and work with Sales and Operations partners to pursue and closeSUPERVISORY RESPONSIBILITIES
  This position has no supervisory responsibilities.
  
  Qualifications
  
  EDUCATION
  Min/Preferred
  Education Level
  Description
  Minimum
  High School or GED
  or equivalent combination of education and experience EXPERIENCE
  Minimum Years of Experience
  Maximum Years of Experience
  Comments
  5
  
  3
  of related sales experience. Preference for working with large, strategic accounts.
  
  of government sector experience - for KAMs assigned to the government sector
  
  ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
  
  • New business development
  • Customer Relationship development
  • Ability to sell value to differentiate USS from the competition
  • Prospecting / Cold Calling / Referral generation
  • Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability
  • Relevant industry background gained from a competitor or company in a related industry preferred
  • A proven sales professional who is used to working with targets
  • Proven track record in sales, business development, winning new business and increasing revenue through generation of leads
  • Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry
  • Strong PC proficiency (Microsoft Office, CRM, etc.)
  • Customer Service, Teamwork with all sales channels and operations
  • Lead Sourcing
  • Closing and Negotiating
  • Time Management and organization
  • Excellent follow-up skills (leads, issue resolution, etc.)
  • Strong written and verbal communications
  • Decision Making and Problem Solving
    
  • Valid Driver's License and proof of current automobile insurance
    
  • Champion, demonstrate and uphold our values: Easy, Safe, & Clean
    
  • KAMs assigned to the Government sector are also required to possess the following:
    
  • Knowledge of Government purchasing processes and compliance requirements
    
  • Ability to navigate and develop trusted relationships within government entities to identify opportunities, gain approved vendor status, build a pipeline, close deals, and establish ongoing recurring business
    
    
    
    Physical Requirements
    
    
    • Sit while driving and stand while meeting with customers
    • Use hands and fingers to handle, control or feel objects tools or controls
    • Repeat the same movements
    • See details of objects that are less than a few feet away and also at greater distance
    • Speak clearly so customers can understand
    • Understand the speech of another person
    • Hear sounds and recognize the difference between them
    • Sit while answering phones or reply to emails
    • Repeat the same movements when entering data at the computer
    • See details of objects that are less than a few feet away
    • Focus on one source of sound and ignore others
    • See differences between colors, shades and brightness
      Benefits Summary
      
      All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
      
      Holiday & Paid Time Off (pro-rated for Part-Time employees)
      Medical/Pharmacy
      Dental
      Vision
      Employer-Paid Short-Term Disability
      Employer-Paid Long-Term Disability
      Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
      Voluntary Employee Life & Accidental Death and Dismemberment
      Voluntary Spousal Life
      Voluntary Dependent Life
      Hospital Indemnity, Accident and Critical Illness
      Commuter/Transit Account
      Healthcare Flexible Spending Account
      Dependent Care Flexible Spending Account
      Health Savings Account
      401(k) with employer match
      Employer-Paid Employee Assistance Program (EAP)
      Employee Discounts
      
      At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
      
      Salary Range
      
      $65,000.00 - $112,000.00 / year
      
      Pay Transparency Statement
      
      At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
      
      EEO Statement
      
      United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Keywords: United Site Services, Grand Prairie , Key Account Manager, Executive , Grand Prairie, Texas