Shipment Management Associate II
Company: Ryder System
Location: Fort Worth
Posted on: October 2, 2024
Job Description:
Job Seekers can review the Job Applicant Privacy Policy by
clicking HERE. () Summary As part of the Ryder team, the Shipment
Management Associate II will handle a variety of tasks. Essential
Functions
- Technical Support of SMC Operations:Provide tactical front line
support for all command center activities at the account level and
after hours support via pager and remote access as required
- Customer Interfacing:Active communications
(electronic/personal) with internal and external customers on
operational issues to insure all items are addressed in a timely
manner
- Continuous Improvement & ISO 9001 Quality Program:Responsible
for development and documenting operational processes and
procedures at the account level to support site wide ISO 9001
quality system
- Customer Solution Development and Support:Proved support for
peers and subordinates key operational decisions and non-typical
requests to support customers business needs
- Operational Training:Participate in the development, deployment
and maintenance of both client specific and operations generic
training materials and delivery methods
- Project Management:Manage a variety of account specific and
site wide tactical and strategic projects Additional
Responsibilities
- The SMC may be required to support the client after hours, such
as nights, weekends and/or holidays via cell phone rotation and
remote equipment
- Performs other duties as assigned. Skills and Abilities
- Ability to represent the company with external
constituents
- Represent Ryder Shipment Management Services in a professional
manner to internal and external parties
- Ability to build strong customer relationships
- Demonstrated customer service capabilities
- Direct customer interface (internal/external) on all customer
related issues
- Effective leadership skills
- Strong verbal and written communication skills
- Ability to work independently and as a member of a team
- Demonstrates problem solving skills
- Ability to create and maintain professional relationships
within all levels of the organization (peers, work groups,
customers, supervisors)
- Flexibility to operate and self-driven to excel in a fast-paced
environment
- Capable of multi-tasking, highly organized, with excellent time
management skills
- Detail oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- Bachelor's degree preferred in Transportation Management,
Logistics, Business Administration or related field
- Two (2) years or more direct Transportation or Logistics work
experience required Travel: None DOT Regulated: No Job Category:
Supply Chain Compensation Information : The compensation offered to
a candidate may be influenced by a variety of factors, including
the candidate's relevant experience; education, including relevant
degrees or certifications; work location; market data/ranges;
internal equity; internal salary ranges; etc. Compensation ranges
for the position are below: Pay Type : Salaried Minimum Pay Range:
$46,500 Maximum Pay Range: $46,500 The position may also be
eligible to receive an annual bonus, commission, and/or long-term
incentive plan based on the level and/or type. Benefits
Information: For all Full-time positions only : Ryder offers
comprehensive health and welfare benefits, to include medical,
prescription, dental, vision, life insurance and disability
insurance options, as well as paid time off for vacation, illness,
bereavement, family and parental leave, and a tax-advantaged 401(k)
retirement savings plan. Ryder is proud to be an Equal Opportunity
Employer and Drug Free workplace. All qualified applicants will
receive consideration for employment without regard to race,
religion, color, national origin, sex, sexual orientation, gender
identity, age, status as a protected veteran, among other things,
or status as a qualified individual with disability. Security
Notice for Applicants: Ryder will only communicate with an
applicant directly from email address and will never conduct an
interview online through a chat type forum, messaging app (such as
WhatsApp or Telegram), or via an online questionnaire. During an
interview, Ryder will never ask for any form of payment or banking
details and will never solicit personal information outside of the
formal submitted application through . Should you have any
questions regarding the application process or to verify the
legitimacy of an interview or Ryder representative, please contact
Ryder at or . Current Employees: If you are a current employee at
Ryder (not a Contractor or temporary employee through a staffing
agency), please click here ($3.htmld) to log in to Workday to apply
using the internal application process. Job Seekers can review the
Job Applicant Privacy Policy by clicking HERE. ()
Keywords: Ryder System, Grand Prairie , Shipment Management Associate II, Executive , Fort Worth, Texas
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